2017 Medicare Plan Star Rating Details

Plan Quality and Performance Ratings Information on quality can help you compare Medicare plans. Higher quality means better care and value. Looking at this plan’s star rating tells you how well the plan performs overall and in different categories. Medicare measures how well health and prescription drug plans perform.	Guide to Medicare Star Ratings
	5 Stars: Excellent 4 Stars: Above Average 3 Stars: Average 2 Stars: Below Average 1 Star: Poor	NtED: Not enough data available NEW: Plan too new to be measured N/A: Not applicable NtR: Plan not required to report measure SML: Plan too small to be measured NoD: No data availalble NtO: Benefit not offered by plan

2017 Humana Insurance Company (S5884) Star Rating Details
Humana Walmart Rx Plan (PDP) (S5884-166-0) Benefit Details
The Humana Walmart Rx Plan (PDP) (S5884-166-0) in CMS PDP Region 20 which includes: MS Plan Monthly Premium: $17.00 Deductible: $400 Qualifies for LIS:
Star Rating Category & Measures	2017	2016
Overall Star Rating [?]	3	3.5
Summary Rating of Prescription Drug Plan Quality [?]	3	3.5
Drug Plan Customer Service [?]	2	5
Call Center — Foreign Language Interpreter and TTY Availability [?]	4	NoD
Drug Plan Makes Timely Decisions about Appeals [?]	1	5
Fairness of Drug Plan’s Appeal Decisions [?]	1	5
Member Complaints and Changes in the Drug Plan’s Performance [?]	4	4
Complaints about the Drug Plan (higher score is better - means fewer complaints) [?]	4	4
Members Choosing to Leave the Plan (higher score is better - means fewer members leaving) [?]	5	3
Beneficiary Access and Performance Problems (higher score is better - means fewer serious problems) [?]	3	NoD
Drug Plan Quality Improvement (if any) [?]	4	4
Member Experience with the Drug Plan [?]	2	4
Members’s Rating of Drug Plan [?]	2	3
Ease of Getting Prescriptions Filled When Using the Plan [?]	1	5
Drug Safety and Accuracy of Drug Pricing [?]	3	3
Medicare.gov Plan Finder Drug Price Accuracy (higher score is better) [?]	5	4
High Risk Medication [?]	5	3
Medication Adherence for Diabetes Medications [?]	3	5
Medication Adherence for Hypertension (RAS antagonists) [?]	3	2
Medication Adherence for Cholesterol (Statins) [?]	3	3
MTM Program Completion Rate for CMR [?]	1	NoD