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2020 Medicare Plan Star Rating Details

This is archive material for research purposes. Please see PDPFinder.com or MAFinder.com for current plans.
Plan Quality and Performance Ratings

Information on quality can help you compare Medicare plans. Higher quality means better care and value. Looking at this plan’s star rating tells you how well the plan performs overall and in different categories. Medicare measures how well health and prescription drug plans perform.
Guide to Medicare Star Ratings
5 Stars: Excellent
4 Stars: Above Average
3 Stars: Average
2 Stars: Below Average
1 Star: Poor
NtED:Not enough data available
NEW:Plan too new to be measured
N/A:Not applicable
NtR:Plan not required to report measure
SML:Plan too small to be measured
NoD:No data availalble
NtO:Benefit not offered by plan

2020 WellCare (S4802) Star Rating Details
WellCare Wellness Rx (PDP) (S4802-180-0)
Benefit Details           
The WellCare Wellness Rx (PDP) (S4802-180-0)
in CMS PDP Region 11 which includes: FL
Plan Monthly Premium: $13.20 Deductible: $435 Qualifies for LIS:
Star Rating Category & Measures20202019
Overall Star Rating [?]3.5 up from last year3
Summary Rating of Prescription Drug Plan Quality [?]3.5 up from last year3
Drug Plan Customer Service [?]4 up from last year2
  • Call Center — Foreign Language Interpreter and TTY Availability [?]
down from last year4
  • Drug Plan Makes Timely Decisions about Appeals [?]
up from last year1
  • Fairness of Drug Plan’s Appeal Decisions [?]
up from last year1
Member Complaints and Changes in the Drug Plan’s Performance [?]44
  • Complaints about the Drug Plan (higher score is better - means fewer complaints) [?]
up from last year3
  • Members Choosing to Leave the Plan (higher score is better - means fewer members leaving) [?]
33
  • Improvement (if any) in the Drug Plan's Performance [?]
down from last year5
Member Experience with the Drug Plan [?]4 up from last year3
  • Members’s Rating of Drug Plan [?]
up from last year3
  • Ease of Getting Prescriptions Filled When Using the Plan [?]
33
Drug Safety and Accuracy of Drug Pricing [?]33
  • Medicare.gov Plan Finder Drug Price Accuracy (higher score is better) [?]
55
  • Medication Adherence for Diabetes Medications [?]
22
  • Medication Adherence for Hypertension (RAS antagonists) [?]
22
  • Medication Adherence for Cholesterol (Statins) [?]
down from last year3
  • MTM Program Completion Rate for CMR [?]
up from last year2
  • Statin Use in Persons with Diabetes [?]
up from last year3





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