Plan Quality and Performance Ratings Information on quality can help you compare Medicare plans. Higher quality means better care and value. Looking at this plan’s star rating tells you how well the plan performs overall and in different categories. Medicare measures how well health and prescription drug plans perform. |
Guide to Medicare Star Ratings | |||||||||||||||||||
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2021 Humana (R1390) Star Rating Details | |||||||||
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HumanaChoice R1390-001 (Regional PPO) (R1390-001-0) Benefit Details ![]() ![]() ![]() | |||||||||
The HumanaChoice R1390-001 (Regional PPO) (R1390-001-0) in Richmond, VA: CMS MA Region 7 which includes: VA Plan Monthly Premium: $0.00 | |||||||||
Star Rating Category & Measures | 2021 | 2020 | |||||||
Overall Star Rating [?] | 3.5 ![]() | 4 | |||||||
Summary Rating of Health Plan Quality [?] | 3.5 ![]() | 4 | |||||||
Staying Healthy: Screenings, Tests and Vaccines [?] | 3 | 3 | |||||||
| 3 | 3 | |||||||
| 4 | 4 | |||||||
| 3 | 3 | |||||||
| 1 ![]() | 4 | |||||||
| 3 | 3 | |||||||
| 4 ![]() | 2 | |||||||
| 5 | 5 | |||||||
Managing Chronic (Long Term) Conditions [?] | 4 | 4 | |||||||
| NtR | NtR | |||||||
| NtR | NtR | |||||||
| NtR | NtR | |||||||
| NtR | NtR | |||||||
| 2 | 2 | |||||||
| 3 | 3 | |||||||
| 5 | 5 | |||||||
| 4 | 4 | |||||||
| 4 | 4 | |||||||
| 3 | 3 | |||||||
| 4 ![]() | 3 | |||||||
| 4 | 4 | |||||||
| 4 ![]() | 3 | |||||||
Member Experience with Health Plan [?] | 4 | 4 | |||||||
| 4 | 4 | |||||||
| 4 | 4 | |||||||
| 4 | 4 | |||||||
| 4 | 4 | |||||||
| 2 | 2 | |||||||
| 4 | 4 | |||||||
Member Complaints and Changes in the Health Plan’s Performance [?] | 4 | 4 | |||||||
| 5 | 5 | |||||||
| 4 ![]() | 3 | |||||||
| 4 ![]() | 5 | |||||||
Health Plan Customer Service [?] | 4 | 4 | |||||||
| 4 | 4 | |||||||
| 4 | 4 | |||||||
| 5 ![]() | 4 |