If you have questions, call us
If you have questions, see mistakes, or suspect fraud, call [insert plan name] Member Services at [insert Member Services phone number] (TTY [insert TTY number]). You can also find answers to many questions at our website: [insert plan website URL] Or, call Medicare at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
You can also call your State Health Insurance Assistance Program (SHIP). The name and phone numbers for your state SHIP are in Chapter 2, Section 3 of your Evidence of Coverage.
Navigate the Explanation of Benefits document:
Click on a section above for more details and examples.
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