To check on the status of your enrollment at Aetna, you can call 1-800-282-5366, option 1.
Here is a second way to get your membership information. On the internet go to www.aetna.com
. on the right-hand side, there is a Log In / Register
. On the next screen click on the "Register now
" button. From here you will need to enter your personal information just as you did on your enrollment form. Note
: If this website allows you to move further through the screens, you know that your information is in their computer system. As you move through the screen, you will need to enter User Name and Password information (be sure to record this information!!) - then the system will show you your member information and allow you to print a copy of your membership card.
If you should need to purchase medications prior to receiving your card, however after your effective date, you can pay in full and send a claims request to:
Aetna Pharmacy Management
Attn: Medicare Processing
P.O. Box 14023
Lexington, KY 40512-4023