|Prescription drugs that have the same active ingredient formula as a brand name drug. Generic drugs usually cost lessa fraction of their brand name counterpart. They are rated by the Food and Drug Administration (FDA) to be as safe and effective as brand name drugs.
|A grievance is a complaint about the way your prescription drug plan is providing services. For example, you may file a grievance if you have a problem calling the plan or if you're unhappy with the way a plan employee acted. You wouldn't file a grievance to complain about a treatment decision or a service that is not covered, you would file an appeal.
|Coverage through an employer or other entity that covers all individuals in the group.
|An agreement by an insurance company to insure a person for as long as premiums are paid.