Our Q1Medicare Online Privacy Statement
Updated: Thursday, December 1, 2022
Thank you for visiting our Q1Medicare.com website.
At Q1Group LLC, our goal is to provide you with the best online experience possible and your trust is key to our success.
Accordingly, your privacy and the protection of your personal data is very important to us.
We want our Q1Medicare.com site to easily serve your needs and, in certain areas of our site, you may be able to provide personal data (such as an email address) to receive an electronic copy of the online Medicare Part D
or Medicare Advantage
plan information or prescription drug information
that you are viewing, to ask us a question
, to subscribe to our free Newsletter
, or to subscribe to our annual Reminder Service
We will only use the data that you provide to us for the purpose related to the request - such as sending plan information, answering questions, or sending our Newsletter.
We do not sell or rent or distribute your personal data (including your name or your email address) to anyone - unless required to do so by law.
- send us an email at: Team@q1group.com
- or send us a letter: Q1Group LLC P.O. Box 840007, Saint Augustine, Florida 32080-0007
This policy was updated on December 22, 2019 (in response to the California Consumer Privacy Act (CCPA
) and other legal authority).
A note on the California Consumer Privacy Act of 2018 (CCPA)
As per the CCPA (Cal. Civ. Code Section 1798.140 definition of "business"), Q1Group LLC provides free online educational resources on all of our websites, including Q1Medicare.com. Our annual revenues are below the 25 million dollar per year CCPA threshold, and we do not buy, receive, or share any personal user information for commercial purposes or otherwise. (As reference, please see the CCPA text (as amended) at: https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180AB375.) However, regardless of your state of residency, we will remove any personal data from our database in response to a legitimate data-removal email request. Please refer to the section below "Protecting Your Data and Your Data Choices" should you wish to remove your information from our database.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies may be used for the following purposes:
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.
Data We Collect and How the Data is Used
- Anonymous data. You do not need to provide any data to visit or browse our Q1Medicare.com site. As you move through our site, we may collect anonymous data about browsing patterns and use of the website - however, you will remain anonymous. We use general or anonymous browsing data to improve the online experience and to enhance our online offerings (for example, we may see that more people are now browsing with their mobile devices and work to further optimize our page content for mobile devices). General browsing data is summarized on an aggregate basis and may include the type of browser (such as, Firefox, Chrome, Edge, or Safari), technology platform (such as, mobile, tablet, or PC), or preferred languages used by our site visitors.
When you participate in various social media forums like Facebook, Twitter, Yammer, Pinterest, Instagram, LinkedIn, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).
- Children's Privacy. Our Q1Medicare.com site is dedicated to issues related to people over 65 or people who are eligible for Medicare and we do not knowingly collect personal data from children under 16 - even when Medicare eligible.
- Site Users Outside of the United States. Our Q1Medicare.com site is operated in the United States for the benefit of people who are eligible for the Medicare program provided by the United States government. If you are located in the European Union or elsewhere outside of the United States, please be aware that any data you provided to us will be transferred to the United States. By using Q1Medicare.com or providing us with your data, you consent to this data transfer.
- Data Disclosure Required by Law. As noted above, we reserve the right to disclose your personal data as required by law - or to comply with a judicial proceeding, court order, or legal process.
A note on personal data from EEA (European Economic Area) residents
We may collect your email address, but only if you voluntarily provide it to us. This may occur, for example, if you sign up to receive an email newsletter, or ask a question. If you have provided your email address to us, we use your email address only for the purposes for which it is provided (for example, to answer your question or send you our newsletter or reminder email). We will not use your email address to contact you for unrelated reasons.
Additional Rights of EEA (European Economic Area) Residents
If you are a resident of a country in the EEA, you have the rights, among others, to:
(i) access your personal data
(ii) ensure the accuracy of your personal data
(iii) the right to have us delete your personal data
(iv) the right to restrict further processing of your personal data, and
(v) the right to complain to a supervisory authority in your country of residence in the event that data is misused
If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.
You may exercise any of your rights in relation to your personal data by contacting us:
- send us an email at: Team@q1group.com
- or send us a letter: Q1Group LLC P.O. Box 840007, Saint Augustine, Florida 32080-0007
- or call: 904.461.8994
Data Included When Submitting a Question to Us
When you submit a question to our Help Desk
you will receive a confirmation of the question, including the original question text, to the email address supplied. We will make every effort to answer your question and will respond to the email address provided. When you submit a question to us you should provide only data relevant to your question. This may include your Medicare plan name, medication, location (city, state or ZIP), and/or other data that would be necessary to answer your question. (We do not need your birth date (unless you have a question about enrollment periods), your Medicare number, your MBI, or your Social Security number.
Remember, we are not Medicare and we cannot access any of your personal information.) We usually only need basic Medicare plan information only to answer your question. If you do not provide specific data about where you live, then we will randomly choose a location (usually Saint Johns County, Florida) and provide instructions how you can learn more about your coverage in your particular area.
If we cannot find your referenced medication, we will try to find an alternate spelling or use an example medication (however, we are not pharmacists). Please note that we find that many people have similar questions during certain times of year and so we may write a Frequently Asked Question, online article, or Newsletter article about the topic of a particularly important question.
However, should we write about a question you may have submitted, your personal data will be removed. To ensure anonymity, when necessary, we will change the facts of the question before publication.
Protecting Your Data and Your Data Choices
- Data Security over the Internet. We strive to implement commercially reasonable technology to protect the data you submit and guard against unauthorized system access. When you submit a request through Q1Medicare.com, your personal data is transmitted via Secure Socket Layer (SSL) technology. However, regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
- Data Security and Storage. Your personal data is stored on a secure server and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the data confidential.
- Unsubscribing from our Newsletter. As noted on every copy of our Newsletter, we do not send unsolicited emails, but sometimes people mistype their email address when subscribing and an unintended subscription arises. When you sign up for our Newsletter, we will send you a confirmation email that also provides information on how to "unsubscribe" from our Newsletter. If you no longer wish to receive our Medicare Part D Newsletter, simply reply to the Newsletter with “unsubscribe” in the subject line of your email or send an email to Team@Q1Group.com with the email address used to receive the Newsletter.
- Unsubscribing from our annual Reminder Service. If you have subscribed to our annual Reminder Service, and no longer wish to receive these emails, you can respond to the email with "unsubscribe" in subject line or send an email to Team@Q1Group.com with the email address used to receive the Reminder Service email. The Reminder Service ends every year on December 8th and you must sign up again to receive the Reminder Service for the following year.
- Removal of your Personal Data. When you use our site, you do so anonymously. We do not ask you to register as a site user, so there is no profile (personal data) that you can access, change, or delete. If you would like us to remove all data associated with your email address, please send an email to Team@Q1Group.com or the physical address above and include your name, state, ZIP code, email address used on our Q1Medicare.com site, and a brief explanation of who you are and what you are requesting. We will require you to verify or validate your identity by sending a return email with additional questions. We will respond to your request in English. We will retain a record of your removal request to verify the fulfillment of your request.
A Few Words About Advertising
This Site is affiliated with CMI Marketing, Inc., d/b/a CafeMedia ("CafeMedia") for the purposes of placing advertising on the Site, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here
A Few Words About Google Advertising
Often our sites offer Google Advertising to users. These ads are chosen by Google based on the content of our web pages and advertisers can specify to place their Google ads on our site. Google controls the algorithm that selects the ads. In the past, these ads where chosen based on ad targeted keywords matching words within the page content. The assumption being that ads with the same target keywords would be of interest to the reader.
Google, in an effort to improve the user experience, chose to alter this algorithm. Google will not only supply ads based on target keywords, but also based on the interests of the person reading the page. Google states, "Interest-based advertising will allow advertisers to show ads based on a user's previous interactions with them, such as visits to advertiser website and also to reach users based on their interests (e.g. "sports enthusiast"). To develop interest categories, we [Google] will recognize the types of web pages users visit throughout the Google content network. As an example, if they visit a number of sports pages, we will add them to the "sports enthusiast" interest category."
Read more about how Google manages data in its ads products
What does this mean to the people like you?
We, and Google, hope that you will see advertisements on our Q1Medicare.com pages that you find interesting and relevant.
How will Google do this?
Can I Opt-out of interest-based ads?
. This means that Google will NOT store the cookie on your machine and will not create interest categories for you.
Can I control my interests?
Yes, you can create and manage your Google interest profile online by altering your http://www.google.com/ads/preferences
. You can also opt-in or opt-out on the ad preferences page.
Sale of Business or Assets
In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction.