Contact the Social Security Administration (1-800-772-1213 (TTY 1-800-325-0778) during operating hours, Monday through Friday, from 7 a.m. to 7 p.m.) or visit your local Social Security office (here is a link to help you locate a Social Security office in your area:
www.ssa.gov/locator).
Your Medicare card will be mailed to you at the address on file with Social Security and should arrive in the mail in about 30 days.
Important tip: Be sure that the Social Security Administration has your correct address on file.
Online option from Social Security
You can also apply online for a new Medicare card using the Social Security Administrations, "My Social Security" site:
secure.ssa.gov/RIL/SiView.do First time users will will need to create a login to use the site. As noted on the site:
- Once you are logged in to your account, select the "Replacement Documents" tab.
- Then select “Mail my replacement Medicare Card.”
- Your Medicare card will arrive in the mail in about 30 days at the address on file with Social Security."
Can't Wait 30 days for a new Medicare card?
As noted by Medicare, "[i]f you need proof that you have Medicare sooner than 30 days, you can request a letter from Social Security. The letter will arrive in the mail in about
10 days." [emphasis added] If you need proof of your Medicare coverage immediately, please visit your local Social Security Office. Here is a link for finding your local Social Security office:(
www.ssa.gov/locator)
Online Medicare card option from Medicare
You can also order a new Medicare Card online through your
MyMedicare.gov account. For a replacement Medicare card, select the
“Click here to request a Replacement Medicare Card” link.
Again, as noted by Medicare: Remember that "replacement Medicare cards
can only be sent to the address of record on file with Social Security.
Please make sure that the address on the "My Account" page is the
person’s current address before requesting a replacement Medicare card.
For protection, the person won’t be able to order a replacement card if one has been ordered in the last 30 days."
Question: Do you need a replacement for your Medicare Part D or Medicare Advantage plan Member ID card?
If you need a replacement Medicare Part D or Medicare Advantage plan
Member ID card, you will need to contact your plan's Member Services
department for a replacement Member ID card. The toll-free number for
Member Services should be printed on most of your plan's printed
information.
Reference:
https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID=3708
https://www.medicare.gov/forms-help-and-resources/your-medicare-card.html