Still waiting for your new or replacement 2013 Medicare Part D plan Member ID card?
If you still have not received your new 2013 Medicare Part D or Medicare Advantage plan Member ID card, please contact your Medicare plan’s Member Services department and ask that a new card be sent. If you cannot find the telephone number for your Medicare plan, you can telephone Medicare at 1-800-633-4227, select the prescription drug option, and then choose the option to speak with a Medicare representative. Once connected, ask the Medicare representative to look up the name of your Medicare plan and your plan’s contact information.
Please note: A few people have written us that they stayed with their same Medicare Part D or Medicare Advantage plans from 2012 and their plan has told them to use their same Member ID card for 2013. So if you were not issued a new Member ID card, and you stayed with the same plan, you may wish to ask your Medicare plan whether you should just use your card from the 2012 plan year.
If you are waiting for your new or replacement card and need prescriptions, you can also ask the Member Services representative for several pieces of information that will identify your 2013 Medicare plan: (1) your Member ID number, (2) PCN, (3) Rx BIN, and (4) Group ID (or Rx Group) number.
With these four numbers, you can get a prescription filled while you wait for the arrival of your new Member ID card.
You can also find all of these four plan numbers printed on your 2013 Medicare plan “Welcome Letter” that you probably received before the end of 2012.
Finally, as a last resort, you can also ask your pharmacist to contact your Medicare prescription drug plan to obtain your Member information.
Your pharmacist will need your Medicare claim number (on your Red, White, and Blue Medicare card) and the name of your 2013 Medicare prescription drug plan.