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2020 Medicare Plan Star Rating Details
This is archive material for research purposes. Please see PDPFinder.com or MAFinder.com for current plans.
Plan Quality and Performance Ratings

Information on quality can help you compare Medicare plans. Higher quality means better care and value. Looking at this plan’s star rating tells you how well the plan performs overall and in different categories. Medicare measures how well health and prescription drug plans perform.		 Guide to Medicare Star Ratings
5 Stars: Excellent
4 Stars: Above Average
3 Stars: Average
2 Stars: Below Average
1 Star: Poor
NtED:Not enough data available
NEW:Plan too new to be measured
N/A:Not applicable
NtR:Plan not required to report measure
SML:Plan too small to be measured
NoD:No data availalble
NtO:Benefit not offered by plan

2020 UnitedHealthcare (S5820) Star Rating Details
AARP MedicareRx Preferred (PDP) (S5820-002-0)
Benefit Details           
The AARP MedicareRx Preferred (PDP) (S5820-002-0)
in CMS PDP Region 2 which includes: CT MA RI VT
Plan Monthly Premium: $77.60 Deductible: $0 Qualifies for LIS:
Star Rating Category & Measures20202019
Overall Star Rating [?]3.53.5
Summary Rating of Prescription Drug Plan Quality [?]3.53.5
Drug Plan Customer Service [?]55
  • Call Center — Foreign Language Interpreter and TTY Availability [?]
55
  • Drug Plan Makes Timely Decisions about Appeals [?]
55
  • Fairness of Drug Plan’s Appeal Decisions [?]
55
Member Complaints and Changes in the Drug Plan’s Performance [?]5 up from last year4
  • Complaints about the Drug Plan (higher score is better - means fewer complaints) [?]
5 up from last year3
  • Members Choosing to Leave the Plan (higher score is better - means fewer members leaving) [?]
5 up from last year4
  • Improvement (if any) in the Drug Plan's Performance [?]
55
Member Experience with the Drug Plan [?]33
  • Members’s Rating of Drug Plan [?]
33
  • Ease of Getting Prescriptions Filled When Using the Plan [?]
33
Drug Safety and Accuracy of Drug Pricing [?]33
  • Medicare.gov Plan Finder Drug Price Accuracy (higher score is better) [?]
55
  • Medication Adherence for Diabetes Medications [?]
3 up from last year2
  • Medication Adherence for Hypertension (RAS antagonists) [?]
3 up from last year2
  • Medication Adherence for Cholesterol (Statins) [?]
33
  • MTM Program Completion Rate for CMR [?]
11
  • Statin Use in Persons with Diabetes [?]
33




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