Help desk

Have a question about a plan, a drug’s coverage, Extra Help or something on this site? Send it here. Many questions are already answered in our FAQs.

For your own Medicare records, enrollment or a claim, call 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048), 24 hours a day, or contact your plan’s member services. Free one-on-one counseling is available from your State Health Insurance Assistance Program (SHIP).