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Is Lifeline or other personal emergency response system (PERS) a covered benefit under Medicare if there is a medical indication for it?

General Medicare · updated Jun 5, 2025

No, your original Medicare coverage does not include Lifeline or any other Personal Emergency Response system (PERS) or Medical Emergency Response System (MERS) as a benefit.

Medicare Advantage Plan Coverage
However, some Medicare Advantage plan may include partial coverage for medical alert systems.  You can learn more about a Medicare Advantage plan's additional coverage benefits by contacting the plan's Member Services department.  The toll-free Member Services number is printed on the Medicare Advantage plan Member ID card or you can use our Medicare Advantage plan finder (MA-Finder.com) to find the Member Services number for any Medicare Advantage plan.

Coverage by your state Medicaid or Departments on Aging or Social Services Department
Your state Medicaid office or another state agency may cover Lifeline or other medical alert system under Home and Community-Based Services (HCBS).  You will need to contact or visit your local Medicaid office to learn more since PERS coverage can vary state-by-state.  To learn more, you can begin at Medicaid.gov and look for "Personal Emergency Response System" coverage or coverage for similar devices.  If you do not have the contact information for your local Medicaid office, you can use the link:  https://www.medicare.gov/talk-to-someone - look for the green “Find your State Office” button.

For additional assistance, you can also telephone Medicare at 1-800-633-4227 and speak with a Medicare representative.


Other Sources for Personal Emergency Response system (PERS) coverage:

AARP -- Association of Retired Persons -- offer members a 15% discount on Medical Alert Services such as Lifeline. Read more at

The Veterans Administration (VA) provides a medical alert system to Veterans meeting the following criteria:
  • Veteran cannot access a way to communicate with emergency services due to a fall or other immobilizing incident.
  • Veteran lives alone or is left alone for an extended period of time.
  • Veteran has impairments that precludes the use of a cell or cordless phone
    • Impaired upper extremity function
    • Impaired vision
    • Impaired cognition
  • Access to 911 in their area of residence.
Discuss the device with your primary care provider to see if you qualify and if the VA will pay.

VA may cover:
Honor Alert: (honoralert.com), (888) 581-4440
Freedom Alert: (logicmark.com), (800) 519-2419
Guardian Alert: (logicmark.com), (800) 519-2419
Guardian Alert Plus: (logicmark.com), (800) 519-2419

Resources:


Important Reminder about Scams: "Nothing is free"

Be advised that there are scams that promote "free" Emergency Response Devices.  Be sure you know with whom you are speaking - and do not freely share your personal or Medicare information.  When in doubt, telephone Medicare at 1-800-Medicare (1-800-633-4227) for assistance.

You can read more here:  As this article reminds us: "If it sounds too good to be true, it probably is."