(1) Call the toll-free telephone number found on your Member ID card.
You can also reach a Medicare plan’s Member Services department by calling the toll-free number found on any Member ID card or you can find the Member Services number on most of a plan’s printed plan information.
(2) Call the toll-free telephone number we provide in our Medicare Plan Finders.
We include the toll-free Member Services telephone numbers for most Medicare Part D and Medicare Advantage plans in our this site® Medicare Part D and Medicare Advantage Plan Finder coverage details.
Contact numbers for stand-alone Medicare Part D plans - You can find the toll-free Member Services number for stand-alone Medicare Part D prescription drug plans (PDPs) in our Medicare Part D Plan Finder - PDP-Finder.com – to begin, just choose your state and then click on the Medicare plan name to view the plan's toll-free contact number. Contact numbers for Medicare Advantage plans - We also have the Member Services' contact information in our Medicare Advantage plan coverage pages (MAs, MAPDs, SNPs. HSAs). You can start with our Medicare Advantage Plan Finder - MA-Finder.com and enter your ZIP (then click the green "Click to Find Plans" button) and then click on the Medicare plan name you wish to reach – the Member Service’s telephone number is listed at the top of the plan coverage detail page.
(3) Call a Medicare representative.
If you still cannot find the Medicare plan’s contact information – or need additional assistance, then you can telephone a Medicare representative at 1-800-633-4227, select the prescription drug option, and then choose the option to speak with a Medicare representative.
Once connected, you can explain your situation to a Medicare representative and ask the representative to help you contact any specific Medicare plan.
(4) Call your Insurance Agent or a local Medicare advocate.
You can also telephone your local insurance agent (who may have helped you join the Medicare plan) and they can provide the contact information for your Medicare plan. You can also telephone a local Medicare advocate from a Senior Center or SHIP counselor and they will be able to provide contract information for most all Medicare plans.