If you chose to make premium payments using monthly payment coupons - and have not received your Medicare Part D or Medicare Advantage plan's monthly premium coupon book, you should contact your chosen Medicare plan's Member Services department and a Member Services representative can tell you whether your plan has sent the coupon book, and, if necessary, the representative can arrange for another coupon book to be sent.
Bottom Line: Do not just mail a premium payment check to your Medicare plan - call your plan, then wait for the coupon book or arrange another form of premium payment with your Medicare plan's Member Services representative.
Each Medicare plan offers several methods of payment such as deducting the premiums automatically from your Social Security benefit check - or deducting the premiums from from your banking account - or the company may provide you with a coupon book so you can send in monthly premium payments.
You can learn more in our Frequently Asked Question: What options do I have for paying my Medicare drug plan premiums?
Question: How do I contact my Medicare plan?
The toll-free telephone number for your Medicare plan's Member Services department is found on your Member ID and any printed information that you have already received from your plan.
If you cannot find your plan’s contact information, we also have Member Service telephone numbers for most all Medicare Part D plans in our Medicare Part D Plan Finder - PDP-Finder.com – just choose your state and click on the plan name.
We have the same Member Services contact information on our Medicare Advantage plan coverage pages (start with MA-Finder.com and enter your Zip and then click on the plan name you wish to reach) – the Member Service’s telephone number is listed at the top of the plan detail page.
If you are still having problems finding the Member Services number, please call Medicare at 1-800-633-4227 (1-800-Medicare) and choose the option to speak with a representative or say "representative" during the recorded messages. You can then ask the Medicare representative to find the contact information for your Medicare plan.
Reminder: Verify your mailing address when speaking with your Medicare plan
Please verify with the Member Services representative that your home or mailing address is correctly entered in the Medicare plan records - your Medicare plan's coupon payment book may have been sent to the wrong address.
Changing your method of premium payment
If you do not want the additional stress or effort of sending monthly checks and coupons to your Medicare Part D plan, you may wish to consider changing your premium payment method to be automatically deducted from your Social Security check each month. A Member Services representative from your Medicare plan can also help you change the method that you make your monthly premium payments.
You can learn more in our Frequently Asked Question: Can I change how I pay my monthly Medicare Part D plan premiums?
Related questions:
- Am I allowed to pay my monthly Medicare Part D premiums on an annual or semi-annual basis?
- Why am I not allowed to have my Medicare Part D premiums automatically deducted from my monthly Social Security check?
- How do I pay my premiums until the automatic deduction starts?
- What if my monthly Social Security benefit isn't enough to cover multiple premiums at one time?