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SHIP -- STATE HEALTH INSURANCE ASSISTANCE PROGRAM

Medicaid, LIS, & Extra Help · published Nov 12, 2007

The table below displays contact information for the SHIP -- State Health Insurance Assistance Program organization.

This table is organized by state agencies that can provide additional information about the organization for the geographical area.

SHIP -- STATE HEALTH INSURANCE ASSISTANCE PROGRAM
Can answer my questions about:
  • Medigap policies, long-term care insurance, Medicare health plan choices, Medicare rights and protections, and help with filing an appeal.
State Agency Name Toll-Free Number Local Number Español Teléfono
Alabama Alabama Department of Senior Services 1-800-243-5463
1-800-AGELINE  
1-334-242-5743
1-334-242-0995 (TTY)
Alaska Alaska SeniorCare/Medicare Information and Referral Office 1-800-478-6065
In-State Calls Only  
1-907-269-3680
1-907-269-3691 (TTY)
Arizona Arizona State Health Insurance Assistance Program 1-800-432-4040   1-602-542-6366 (TTY)
Arkansas State Health Insurance Assistance Program of Arkansas 1-800-224-6330   1-501-371-2782  
California Health Insurance Counseling and Advocacy Program (HICAP) of California (SHIP) 1-800-434-0222
In-State Calls Only  
Colorado Colorado State Health Insurance Assistance Program 1-888-696-7213   1-303-894-2964
1-303-894-7880 (TTY)
1-866-665-9668
Connecticut CHOICES 1-800-994-9422
In-State Calls Only  
1-860-424-5862
1-860-842-5424 (TTY)
Delaware ELDERinfo 1-800-336-9500
In-State Calls Only  
1-302-739-6266  
Florida SHINE (Serving Health Insurance Needs of Elders) 1-800-963-5337   1-850-414-2060
1-850-414-2001 (TTY)
Georgia GeorgiaCares 1-800-669-8387   1-404-657-5334  
Guam Department of Public Health and Social Services 1-671-735-7382  
Hawaii PLUS 1-888-875-9229   1-808-586-7299  
Idaho Senior Health Insurance Benefits Advisors of Idaho (SHIBA) 1-800-247-4422
In-State Calls Only  
Illinois Senior Health Insurance Program of Illinois (SHIP) 1-800-548-9034
In-State Calls Only  
1-217-785-9021
1-217-524-4872 (TTY)
Indiana Indiana Senior Health Insurance Information Program (SHIP) 1-800-452-4800  
Iowa Senior Health Insurance Information Program of Iowa (SHIP) 1-800-351-4664   1-515-281-5705  
Kansas Senior Health Insurance Counseling for Kansas (SHICK) 1-800-860-5260   1-316-337-7386  
Kentucky Kentucky State Health Insurance Assistance Program 1-877-293-7447  
Louisiana Louisiana Senior Health Insurance Information Program (SHIP) 1-800-259-5301
In-State Calls Only  
1-225-342-5301  
Maine Maine State Health Insurance Assistance Program (SHIP) 1-877-353-3771
In-State Calls Only  
1-207-621-0087  
Maryland Maryland Senior Health Insurance Assistance Program 1-800-243-3425
In-State Calls Only  
1-410-767-1100
1-410-767-1083 (TTY)
Massachusetts Serving Health Information Needs of Elders (SHINE) 1-800-243-4636  
Michigan Medicare/Medicaid Assistance Program of Michigan (MMAP) 1-800-803-7174   1-517-886-1242  
Minnesota Minnesota SHIP/Senior LinkAge Line 1-800-333-2433  
Mississippi Mississippi Insurance Counseling and Assistance Program (MICAP) 1-800-948-3090   1-601-359-4929  
Missouri CLAIM Program of Missouri (SHIP) 1-800-390-3330   1-573-817-8320  
Montana Senior and Long Term Care Division of Montana 1-800-551-3191
In-State Calls Only  
1-406-444-7870  
Nebraska Nebraska State Health Insurance Information Program (SHIIP) 1-800-234-7119   1-402-471-2201  
Nevada State Health Insurance Advisory Program of Nevada 1-800-307-4444   1-702-486-3478   1-702-386-8554
New Hampshire New Hampshire SHIP--ServiceLink 1-866-634-9412
In-State Calls Only  
1-603-225-9000  
New Jersey New Jersey Department of Health and Senior Services 1-800-792-8820
In-State Calls Only  
1-877-222-3737  
New Mexico Benefits Counseling Program New Mexico Aging and Long-Term Service Department 1-800-432-2080
In-State Calls Only  
1-505-476-4799  
New York Health Insurance Information Counseling and Assistance Program (HIICAP) 1-800-701-0501  
North Carolina North Carolina Senior Health Insurance Information Program (SHIIP) 1-800-443-9354
In-State Calls Only  
1-919-807-6900  
North Dakota North Dakota Insurance Department 1-888-575-6611   1-701-328-2440  
Ohio Ohio Senior Health Insurance Information Program (OSHIIP) 1-800-686-1578   1-614-644-3458
1-614-644-3745 (TTY)
Oklahoma Oklahoma Senior Health Insurance Counseling Program (SHICP) 1-800-763-2828
In-State Calls Only  
1-405-521-6628  
Oregon Oregon Senior Health Insurance Benefits Assistance (SHIBA) 1-800-722-4134
In-State Calls Only  
1-503-378-2014
1-503-947-7280 (TTY)
Pennsylvania APPRISE 1-800-783-7067   1-717-783-8975  
Puerto Rico Puerto Rico State Health Insurance Assistance Program 1-877-725-4300   1-787-721-6121  
Rhode Island Rhode Island Senior Health Insurance Program (SHIP) 1-401-462-4444
1-401-462-0740 (TTY)
South Carolina Bureau of Senior Services of South Carolina 1-800-868-9095   1-803-734-9900  
South Dakota Adult Services and Aging of South Dakota 1-800-536-8197   1-605-773-3656
1-605-367-5760 (TTY)
Tennessee Tennessee Commission on Aging and Disability 1-877-801-0044   1-615-532-3893 (TTY)
Texas Department of Aging and Disabilities Services 1-800-252-9240  
Utah Aging and Adult Services of Utah 1-800-541-7735
In-State Calls Only  
1-801-538-3910  
Vermont Area Agency on Aging of Vermont 1-800-642-5119
In-State Calls Only  
1-802-748-5182  
Virgin Islands State Health Insurance Assistance Program of Virgin Islands 1-340-772-7368
340.714.4354 (St. Thomas)  
Virginia Virginia Insurance Counseling and Assistance Program (VICAP) 1-800-552-3402   1-804-662-9333  
Washington Statewide Health Insurance Benefits Advisors of Washington 1-800-562-6900   1-360-725-7073
1-360-586-0241 (TTY)
1-800-562-6900
Washington D.C. Washington, D.C. Health Insurance Counseling Project (HICAP) 1-202-739-0668
1-202-973-1079 (TTY)
1-202-739-0668
West Virginia Bureau of Senior Services of West Virginia 1-877-987-4463   1-304-558-3317  
Wisconsin State Health Insurance Assistance Program of Wisconsin 1-800-242-1060   1-888-701-1255
Wyoming State Health Insurance Information Program of Wyoming (SHIP) 1-800-856-4398  


Page Last Updated: April 20, 2007
Data Last Updated: September 21, 2007

Source: Centers for Medicare and Medicaid Services (CMS)

https://www.medicare.gov/ Contacts/Include/ DataSection/ Results/ Results.asp