My pharmacy won't fill my prescription because my name is spelled wrong.

Unfortunately, on rare occasions, your name could be misspelled on your Medicare Part D drug plan membership card or Member ID card.  In such unusual situations, your pharmacist should be able to contact your Medicare Part D prescription drug plan and get the correct information to fill your prescriptions.  However, the process might take some time.

You should also contact your Medicare Part D plan's Member Services department and get a corrected Medicare Part D Member ID issued.

Can't find your new Medicare plan's Contact Information?

If you cannot find the telephone number for your Medicare plan, we have most Medicare plan Member Services numbers available through our PDP-Finder.com/FL and MA-Finder.com/15202 tools. You can just look up your Medicare plan name, click on the plan name or the "Benefits and Contact Info" button to see the Member or Customer Services number for your plan.

If you are having trouble getting the misspelling corrected, you can also telephone Medicare at 1-800-633-4227 and ask a Medicare representative for assistance.


Related question:  I enrolled into a new Medicare Part D plan and still have not received my Member ID card (and I need prescriptions now). What should I do?  See our Frequently Asked Question on this site